Software wallets hold great significance in the crypto wallet industry. Many people prefer to go with the software wallets because they are free to use. The users only have to pay for the network fees while making the transaction only. And on some platforms like MetaMask Extension, this fee is customizable. So, people tend to take full benefit of this feature. Not only this, but using these software wallets is far more easy than the hardware wallets. Additionally, as a beginner, the traders should operate using a non-custodial software wallet. It helps people to operate on this platform with more ease and also facilitates them to learn more about this crypto industry. Read on our blog, to learn a few other aspects of this MetaMask Wallet platform now.

What to do in case of unauthorized Access?

If some unknown person gets access to your account without your approval, then you should follow the steps mentioned below as soon as possible.

1. On another browser, you have to download and install MetaMask Extension, and in case you are using a mobile application you will need another device and create a MetaMask new account.
2. If you have not backed up the Secret Recovery Phrase, then you will not be able to access your account.
3. Now, again create a new MetaMask Wallet profile on your browser or mobile phone.
4. And then enter your Secret Recovery Phrase code carefully. And remember that it is a secret code so do not share it with anyone else.
5. Then you will see an option for a Compromised account, you have to click on it.
6. Now, you have to transfer all of your remaining funds to the account you have newly created.
7. After the transfer, you can now stop using your old account for any transactions and use your new account using the same Secret Recovery Phrase.
8. And, now you have to report the issue to the authorities.

But if you are wondering whether you will receive the money for the transactions that have been made without your authorization then the answer is no. Unfortunately, you cannot reverse the transaction that has been made on MetaMask Wallet nor you can recover your missing funds. Your issue can be taken into consideration but it is not fully assured that you will receive your funds back or not.

Reasons for error

The demand for this application is increasing day by day which makes it more exposed to the various viruses that could attack your wallet. The above-mentioned error could have been occurred because of the following reasons:

• There is a presence of some malicious software on your device that has access to your private information. Therefore, scan your device for viruses.
• Or you have recently visited a website that was harmful to your device which has stored all of your private information such as your login IDs and password.
• You have entered your Secret Recovery Phrase code of MetaMask Extension for chrome on any other website.

Conclusion

These were some of the precautionary steps that one has to take in case a person gets an unauthorized access to your MetaMask Extension account. If none of these details seem to help you out, then reporting the issue to the customer support should be your main priority. Meanwhile, you can try to change your account password and transfer your funds to some other wallet as soon as possible. We hope that this blog helped you out in the issue.